Intro 3

• How do ticket resale sites like this operate? How is this different from scalping tickets?
• How do I know that I will receive valid and authentic tickets? Do you have a guarantee?
• I am hesitant about making purchases online. Will my information ever be distributed?

Ordering Tickets 17

• How do I place an order with your company?
• I'm having trouble adding additional tickets to my cart, why is that?
• How do I navigate the ticket listing page?
• Is there a cut off time for events that are the same day?
• What forms of payment do you accept and when will I be charged?

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Ticket and Event Details 4

• The price printed on my ticket is different than what I paid for them on your site. Why don't they match up?
• Whose name is on my tickets?
• What does Obstructed View mean?
• Is it possible to get my tickets before the expected delivery date?

Delivery Methods 10

• Email, Instant Download, and Mobile E-ticket Delivery
• Shipping Tickets
• Can I request a particular delivery type or ticket format?
• How will I get my tickets if the event is too soon for them to ship?
• Why is there a delivery fee associated with every order?

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Cancellation Policies 1

• If the event is cancelled or rescheduled, will I receive a refund?