Delivery Methods

Email, Instant Download, and Mobile E-ticket Delivery
When you purchase tickets that are marked as Email Delivery or Instant Download, you will receive an email with a link to download and print the PDF files. ...
Tue, 8 Dec, 2020 at 1:14 PM
Shipping Tickets
Most of our tickets are shipped via UPS. When your order is confirmed, we will send you an email with your estimated ship date. Once the tickets are in tran...
Tue, 8 Dec, 2020 at 1:14 PM
Can I request a particular delivery type or ticket format?
Unfortunately, we can only offer tickets in the format that the ticket seller originally received them in.  This means if they came as traditional hard stoc...
Tue, 8 Dec, 2020 at 1:14 PM
How will I get my tickets if the event is too soon for them to ship?
Our sellers provide many different delivery options to ensure you'll receive your tickets in time for your event, even if you place the order last minut...
Tue, 8 Dec, 2020 at 1:21 PM
Why is there a delivery fee associated with every order?
The delivery fee covers the cost of shipping tickets via UPS, organizing the logistics of a Special Delivery, or maintaining our automated systems that allo...
Tue, 8 Dec, 2020 at 1:16 PM
Special Delivery
Many delivery methods fall under the category of Special Delivery.  If your order is marked as Special Delivery, your tickets will be delivered in one of th...
Tue, 8 Dec, 2020 at 1:16 PM
I am not familiar with Electronic Transfer, how do I use these tickets?
Receiving your Electronic Transfer Tickets: When you receive an email to accept your tickets (typically closer to the event), click on the button that say...
Tue, 8 Dec, 2020 at 1:18 PM
What does it mean if my tickets are set for Paperless Delivery, Will Call, or Local Pickup?
Paperless Delivery, Will Call, and Local Pickup are all forms of Special Deliveries. Click here to learn more!
Tue, 8 Dec, 2020 at 1:19 PM
Why are my tickets now AXS Mobile ID, but when I bought them they were listed as Flash Seats?
Flash Seats is changing its name to AXS Mobile ID.  It still works the same way as before Don’t worry – your tickets are still 100% authentic and will g...
Tue, 8 Dec, 2020 at 1:19 PM
What is “AXS Mobile ID”? How do I know this is a secure method?
AXS Mobile ID is a convenient and secure digital ticketing system that allows tickets to be transferred electronically for paperless entry into your event. ...
Tue, 8 Dec, 2020 at 1:20 PM